Frequently asked questions

Do I need any experience to build a website?

No. Fwdia is made for people who have never built a website. Start from a template, or let the AI assistant build a first version (Pro and Business), then change anything by clicking on it. Nothing to install, update or secure.

Can I use Fwdia without paying?

Yes. Free includes one website with 3 pages on a fwdia.com address, the free blocks, 3 blog posts, forms (30 messages a month) and a QR code that opens your site. The AI assistant, bookings and your own domain are part of Pro and Business. See Plans, add-ons and billing.

Can I move my current website to Fwdia?

Yes. Start from your current website with the AI assistant, add redirects for old addresses, then connect your domain. See Move your existing website to Fwdia.

Do I keep my domain and my email?

Yes. Your domain stays registered where it is; you add one record to point it to Fwdia. Your email uses other records and keeps working. See Use your own domain.

Does Fwdia take payments for my bookings?

Not online. Show a price on your offers, add payment instructions for your customers (for example a bank transfer or pay on site), and mark a booking as Paid when the money is in. Payment is between you and your customer.

Can several people manage one account?

Not yet: an account has one login. Staff members for bookings (Business) have their own calendars, not their own logins.

Is my site fast and mobile-friendly?

Yes. Sites are built phone-first, load quickly and need no visitor cookies, so no cookie banner.

Do I need to reprint my QR code when I change my site?

No. The QR code points to a permanent address; change your site or what a scan opens as often as you like.

Can I move my site to another domain later?

Yes. Connect your own domain any time; your fwdia.com address and QR code forward to it.

How do I contact Fwdia?

Use the contact form. Mention your site's address and what you tried. Pro customers get help by email, Business customers with priority.