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Help centre / Troubleshooting & FAQ

Troubleshooting & FAQ

Something not working as expected? Start here.

  • My changes don't show on my siteUsually the site needs publishing again, or the browser shows an old copy.
  • My QR code doesn't scan or opens the wrong thingPrint size, contrast, damage, and checking what a scan is set to do.
  • My domain doesn't workWaiting for DNS, a certificate that takes long, or the old site still showing.
  • Emails don't arriveForm, booking and account emails: spam folders, the right address, and limits.
  • I reached a limitPages, websites, blog posts, form messages, bookings, storage or assistant messages: what happens and what to do.
  • Frequently asked questionsQuick answers to common questions about Fwdia.
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