The Showroom: your products on a tablet

The Showroom is a separate, simple app for your catalogue in the shop, on an iPad or tablet (or your phone). It has no website settings: only your products. It lives at app.fwdia.com/showroom.

It comes with the Catalogue add-on. It shares the devices of your plan with the Desk (10 on Business).

Connect a tablet

1. In Fwdia, open Account > Devices > Showroom and choose Connect a tablet. Give the device a name ("iPad in the shop"), tick its website(s) and what it may do.
2. You get a 6-character code and a QR code, valid for 10 minutes.
3. On the tablet, open app.fwdia.com/showroom. On an iPad: tap Share > Add to Home Screen first and open the Showroom from the home screen; it keeps its own sign-in there.
4. Enter the code (or scan the QR code with the camera).

The device stays signed in as long as it is used at least once every 30 days. You can also sign in on the Showroom with your own Fwdia login: that device sees all your websites with products.

Looking up products is always allowed. Per device and per website you choose: change prices; change stock, reservations, sold and published / hidden; add products and photos; edit names, texts, categories, specs and variations. That last one is off until you tick it.

Find a product

• Search as you type: name, SKU or barcode. The categories are on the left (behind Filters on a phone), with quick filters such as On sale, Reserved, Sold, Drafts and No photo.
• Scan (the barcode icon at the top): point the camera at a barcode or at one of your Fwdia price tags. A barcode scanner (USB or Bluetooth) works too: it types the code in the search field.
• The whole catalogue is kept on the tablet, so searching is instant and still works without wifi (changes wait for the connection).

Show it to a customer

Tap a product: photos (swipe), the price as it is on the website today (sale and seasonal prices included), the variations, stock and reservations. Show the customer opens a full-screen view with large photos and the price, without any edit buttons. Tap the cross in the corner to go back.

Quick changes

• Price: regular price, sale price with optional dates, seasonal price. For a product with variations the sheet lists the product (the default price) and every variation: tap one to change its own price, and stay in the sheet to do the next.
• Stock and status: the stock note shown on the website ("In stock", "On order", your own words), on the website / hidden / draft, featured, and a counted stock that is only for you (not shown on the website). For a product with variations: per variation.
• Sold: with variations, the Showroom first asks which one was sold (or the whole product). It marks a showroom piece sold and takes it off the website's lists (its page still works by link). With a counted stock of more than one, the count goes down by one instead. Not sold after all puts it back.
• Barcode: scan the EAN on the product or its box once; scanning it later opens the product. With variations, each variation has its own barcode, and scanning opens the product on that variation.

Every change shows Undo for a few seconds. When the product was changed elsewhere in the meantime (on the computer or another tablet), the Showroom shows the latest version first.

Details and variations

With the right "Edit names, texts, categories, specs and variations":

• Details on a product: name, SKU, the short description (bold, italic, lists), categories, specs and the product's attribute values (the website's filters). Colours show their swatches. The long description and SEO stay in Fwdia on the computer.
• Variations on a product: give a variation its own name or SKU, delete one (with a warning when it is reserved), or add one from the existing attribute values, for example a new colour, with its own price. New attributes and values are made in Fwdia under Catalogue > Attributes.

Every product shows whether it is a single product (a box) or has variations (layers, with the number). The filters Single and With variations show only those.

Reservations

Reserve puts a product (or one variation) aside for a customer: name, phone, email, until when, a note (deposit paid, delivery). Reservations are only in the Showroom; the website does not show them. The Reserved tab lists them, with the ones past their date marked. Picked up lowers the counted stock (and can mark the product sold); Cancel ends the reservation.

Count stock

The clipboard icon opens count mode: choose a category, then type what is there or tap Scan to count and scan every piece (each scan adds one). Save stores the counts. Counts not saved yet stay on the tablet.

New products and photos

• + Product: take photos, give it a name and a price, maybe a category and barcode. It is saved as a draft and is not on the website until you finish it in Fwdia on the computer.
• Photos on a product: take or add photos (made smaller on the tablet before they are sent), choose the main one, remove one.

Price tags

Tap Price tags above the products, choose products, then Print tags; or Price tag on one product. The tags have the name, the price (with the price before a sale struck through), the SKU and a QR code to the product page. Small, medium or large, on A4.

Enquiries

The Enquiries tab shows the messages sent with "Contact us about this product" on your website (the last 6 months), with the product next to them.

PIN and signing out

Under Account > Devices > Showroom > Change you can give a device a PIN and a lock time. Sign out (on the device under the three dots, or in Fwdia) sends it back to the connect screen; your products are not touched.